Privacy Policy
At The Stitching Post we are committed to protecting and respecting your privacy
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it
For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Kelly Dillon of 3 Barn Road, Lewes, BN7 2JH.
What information do we use?
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our site www.thestitchingpost.co.uk or by corresponding with us by phone, e-mail or otherwise. It only includes basic personal data required for you to be able to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
How do we use this information?
We use information held about you in the following ways:
Information you give to us. We will use this information: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us: to notify you about changes to our service.
What we would also like to do with your information, with your permission
From time to time we would like to inform you of any future offers or how we are doing. This Information is not shared with third party and you can unsubscribe at any time via email at www.thestitchingpost.co.uk.
How do we share your information
You acknowledge and agree that from time to time we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Selected third parties including:
Mailchimp to send you our newsletter, if you consent; analytics and search engine providers that assist us in the improvement and optimisation of our site;
We will disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements; or to protect the rights, property, or safety of The Stitching Post, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where do we store your information?
All information we receive is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union.
For the purposes of sending you our newsletter (if you consent) and processing payments, we use service providers that are based in and whose servers are also based in, the United States. We ensure that these service providers have mechanisms in place to ensure that your data is secure and that they adhere to the EU Commission’s standards for export of personal to the United States.
No other third parties that are not mentioned in the Privacy Policy have access to your personal data unless the law allows them to do so.
Once we have received your information, we have a Data Protection regime in place to oversee the effective and secure processing of your personal data and we will use strict procedures and security features to try to prevent unauthorised access.
However and unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site at transmission stage; any transmission is at your own risk.
How long do we keep your information for?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
The Information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
What are your rights?
If at any point you wish to know which Information we are processing about you, or if you do not wish for us to process your Information anymore or if you believe the Information we process on you is incorrect or obsolete you can request to see this Information and/or have it corrected or deleted by us by contacting us at www.thestitchingpost.co.uk
If you wish to raise a complaint on how we have handled your Information, please contact us at the email address above to have the matter investigated.
If you are not satisfied with our response or believe we are processing your Information not in accordance with the law you have the right to complain to the Information Commissioner’s Office https://ico.org.uk/
Changes to our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and notified to you by e-mail.